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OUR POLICY
We ship all of our products via UPS and all orders placed before 1:00 PM PST will ship same day pending that the product is in stock and not backordered. We also offer expedited shipping to ensure you can receive the product you need in time; expedited shipping for pre-orders will shipped as soon as product is available, please make sure to check the product description for details. You will receive a notification e-mail from UPS with your tracking number and estimated arrival time. All packages are sent insured so there is no concerns about broken products on arrival. WE DO NOT CHARGE ANY HANDLING FEES! We also proudly ship to our Armed Forces APO/FPO customers! These packages will ship within 24 hours and will be shipped via USPS. Any order placed with a shipping address that does not match the billing address is subject to verification prior to the order being processed and shipped.
For items that are “Shipped From Manufacturer,” please allow 3-7 additional days for processing before shipment. Some items “Shipped From Manufacturer” may have an additional shipping fee.
In stock items may SHIP AHEAD, when backordered or pre-order items are also included in an order. If an order is SHIPPED AHEAD and the shipping method is by air, (Next Day, 2nd Day Air, 3 Day Select) the backordered and pre-order items will ship via UPS Ground when received. (Backordered items are shipped UPS Ground because the majority of the Next Day, 2nd Day Air, 3 Day Select charges are attached to the first item/weight to be shipped. Most of the time additional items are only an incremental part of the entire shipping charge. To keep from having to charge the customer an additional charge, Worldwide Golf Shops ships additional items via UPS Ground at Worldwide Golf Shops expense). You will not be billed for any additional shipping unless otherwise stated. International orders will not be SHIPPED AHEAD.
Pre-Order items will be shipped when available regardless of the shipping method selected, please check product description for details.
Custom Embroidered items must be placed with the Manufacturer and will follow the “Shipped From Manufacturer” policy and may take an additional 2-4 business days.
- The FREE Shipping offer does not include Ping products.
- Gift Card orders are excluded
- Hawaii, Alaska, and Countries outside the U.S. are excluded from this offer
INTERNATIONAL ORDERS
International customers will be responsible for payment of any applicable duties at the time an order arrives at its destination. You must contact your local Department of Commerce for any duty and taxes that may be added. Worldwide Golf Shops orders only include the cost of the item and the shipping. Any duty or taxes May be added at the time of delivery.
Because of increased Internet fraud, we are requiring proof of card ownership for ALL NEW International orders. Before we process any NEW INTERNATIONAL ORDERS we must have a copy of the credit card statement with the name and address of the customer the order is being billed to on file. It must be either faxed to us at 001-714-543-3748 or mailed to us at:
Worldwide Golf Shops
Attn: Internet Sales
1408 S. Village Way
Santa Ana, CA 92705
USA
Please contact customer service with any questions. support@rdgolf.com.
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