Worldwide Golf Shops runs Free Shipping promotions from time to time. Free Shipping on Orders of $99 or more refers to free ground shipping to Continental United States residential locations and does include some manufacturer and size and weight exclusions. All PING products are excluded from free shipping promotions. All golf bags, golf carts, travel covers and some other oversized items are excluded from free shipping. Select sale and clearance items may be excluded from free shipping promotions.
At Worldwide Golf Shops all in-stock orders received Monday through Thursday will be shipped within 24 hours and all in-stock orders received Friday through Sunday will be shipped no later than the following Tuesday. We also offer expedited shipping to ensure you can receive the product you need in time; expedited shipping for pre-orders will shipped as soon as product is available, please make sure to check the product description for details. You will receive a notification e-mail from FedEx with your tracking number and estimated arrival time. All packages are sent insured so there is no concerns about broken products on arrival. WE DO NOT CHARGE ANY HANDLING FEES! Certain items (golf carts, travel bags and other heavy items) may incur additional shipping charges. We also proudly ship to our Armed Forces APO/FPO customers! These packages will ship within 24 hours and will be shipped via USPS. Any order placed with a shipping address that does not match the billing address is subject to verification prior to the order being processed and shipped.
For items that are "Shipped From Manufacturer," please allow 3-7 additional days for processing before shipment. Some items "Shipped From Manufacturer" may have an additional shipping fee.
In stock items may SHIP AHEAD, when backordered or pre-order items are also included in an order. If an order is SHIPPED AHEAD and the shipping method is by air, (Next Day, 2nd Day Air, 3 Day Select) the backordered and pre-order items will ship via FedEx Ground when received. (Backordered items are shipped FedEx Ground because the majority of the Next Day, 2nd Day Air, 3 Day Select charges are attached to the first item/weight to be shipped. Most of the time additional items are only an incremental part of the entire shipping charge. To keep from having to charge the customer an additional charge, Worldwide Golf Shops ships additional items via USPS or UPS Ground at Worldwide Golf Shops expense). You will not be billed for any additional shipping unless otherwise stated. International orders will not be SHIPPED AHEAD.
If you purchase an item on a Friday and you request a Next Day Air delivery, the item will be delivered the following Monday, unless you request a Next Day Saturday Delivery as stated in the previous paragraph.
* Orders $150 & up, a signature may be required upon delivery
Shipping Notice & Restrictions
- Pre-Order items will be shipped when available regardless of the shipping method selected, please check product description for details.
- Custom Embroidered items must be placed with the Manufacturer and will follow the "Shipped From Manufacturer" policy and may take an additional 2-4 business days.
- Due to manufacturer restrictions we cannot offer free shipping on ANY Ping product.
- Hawaii, Alaska, and Countries outside the U.S. are excluded from receiving free or flat-rate shipping due to transit rates.
International customers will be responsible for payment of any applicable duties at the time an order arrives at its destination. You must contact your local Department of Commerce for any duty and taxes that may be added. Worldwide Golf Shops orders only include the cost of the item and the shipping. Any duty or taxes May be added at the time of delivery.
Because of increased Internet fraud, we are requiring proof of card ownership for ALL NEW International orders. Before we process any NEW INTERNATIONAL ORDERS we must have a copy of the credit card statement with the name and address of the customer the order is being billed to on file. It must be either faxed to us at 001-714-972-3675 or mailed to us at:
Worldwide Golf Shops
Attn: Internet Sales
1421 Village Way
Santa Ana, CA 92705
Please contact customer service with any questions. firstname.lastname@example.org