Home > Store Policies
Below you'll find detailed outlines on Worldwide Golf Shops' policies regarding nearly every aspect of our business. If your question is not answered below please feel free to Contact Us or Call Us at (888) 216-5252.
Click a question to jump to the answer:
- Hours of Operation
- 90-Day Satisfaction Return Policy
- Payment Methods
- Sales Tax
- Product Availability
- Pricing Policies
- Damaged Shipments
- About Us
Hours of Operation
Worldwide Golf Shops headquarters is located in Southern California and operates on Pacific Standard Time. Our hours of operations are listed below for your convenience. We have a voice mail system which we check regularly, so if you reach us during closed hours, please leave a detailed message and we will return your call promptly.
You may also send us an e-mail which we will reply to promptly during the next business day at email@example.com.
Monday-Friday 9:00 AM - 5:30 PM
We ship all of our products via UPS and all orders placed before 1:00 PM PST will ship same day pending that the product is in stock and not backordered. We also offer expedited shipping to ensure you can receive the product you need in time.
You will receive a notification e-mail from UPS with your tracking number and estimated arrival time. All packages are sent insured so there is no concerns about broken products on arrival.
WE DO NOT CHARGE ANY HANDLING FEES! We also proudly ship to our Armed Forces APO/FPO customers! These packages will ship within 24 hours and will be shipped via USPS. Any order placed with a shipping address that does not match the billing address is subject to verification prior to the order being processed and shipped.
- The FREE Shipping offer does not include Ping products.
- Gift Card orders are excluded
- Hawaii and Alaska are excluded from this offer
For more information about Shipping, please click here.
90-Day Satisfaction Return Policy
At Worldwide Golf Shops, our first concern is your 100% satisfaction. Thats why we offer the best return policy online! If you are not completely satisfied with your purchase, return it to us within 90 days of purchase, and you will receive full in store credit towards the purchase of alternate equipment. You can buy your equipment with confidence.
There are some Limited Edition products that may not be returned under any circumstances (look for verbiage on the Product Description page). Return shipping is customers responsibility and shipping fees are non refundable. Policy does not apply to custom orders. Please follow these simple instructions to return your product:
- Call our toll free number 888-216-5252 during business hours to speak to a customer representative. Ask for a return authorization number and the terms of your return will be discussed.
- Pack up your product securely and send it to:
Worldwide Golf Enterprises
1421 Village Way
Santa Ana, CA 92705
- You will be contacted when your package is received and your exchange will be promptly processed.
Now Accepting PayPal online payment system!
Simply choose this payment method during check out
Worldwide Golf Enterprises Securely Accepts these Credit Cards: Unfortunately, we cannot accept checks, C.O.D. or Money Orders.
If you have any questions regarding your payment, feel free to send us an E-Mail to firstname.lastname@example.org
Our apologies go out to our California Customers. Since our business is located in this state, the state and federal governments require that we charge sales tax on orders shipped within California.
Sales tax will automatically be calculated and added to all orders shipped within California. All other non-California customers will not be charged sales tax on their purchases.
We here at Worldwide Golf Shops do everything we can to ensure that the items shown on the site are available at the time of your order, and that you are able to get your order when you want it. We will immediately notify you via E-Mail of when we expect to ship your order. At that time, if you wish to cancel or change your order, just let us know at email@example.com.
Please Note: All orders are subject to acceptance by Worldwide Golf Enterprises and we reserve the right to refuse delivery of any orders we feel may be fraudulent. We also reserve the right to limit quantities of product when we deem necessary.
Low Price Guarantee: Worldwide Golf Shops prides itself on offering the absolute lowest prices available on the Internet! If for some reason we do not have the lowest available price for an in stock item by an authorized Internet dealer*, we will match the competitors price. It is important to purchase from an authorized Internet dealer because you avoid purchasing stolen or counterfeit clubs and you get the full warranties offered by the manufacturers. *We reserve the right to not price match non-authorized Internet golf and sporting goods retailers. We do price match most major golf retailers such as Dick's Sporting Goods, Golfsmith, Edwin Watts, The Golf Warehouse, Golf Galaxy, PGA Superstore and many more.
Worldwide Golf Shops strives to constantly maintain accurate, competitive pricing on every item we offer. However, occasionally mistakes occur. If you feel there is a pricing error on our site, feel free to contact us at firstname.lastname@example.org. We will do everything we can to ensure your total satisfaction.
Prices and product availability are subject to change without notice. If there is a price discrepancy on our site, Worldwide Golf Shops reserves the right to not honor the listed error. We will commend those who point out the error and make them a favorable deal for helping us recognize the error.
Occasionally, a product is damaged while in transit. But dont worry, we insure all packages! It is a good idea to check your packages for any signs of shipping damage before opening and note any damage. Please keep your original packaging slip as you will need it for your return. If there is obvious damage, please do the following:
- Call the shipping company (UPS ) as soon as possible to submit a damage report.
- If you do need to return the products, follow the returns instructions found at this link.
- Our goal is your complete satisfaction. Should you need to return merchandise due to a damaged shipment, Worldwide Golf Shops will promptly replace your merchandise upon receipt of your return.
We are located in Santa Ana, CA and have been in the discount golf business since 1965. We are one of the largest golf discounters in the United States. Take advantage of our size and discounts and order today!
Worldwide Golf Shops makes every effort to ensure the accuracy of the information on this site. The content on this site may include some inaccuracies, typographical errors and/or omissions. As such, Worldwide Golf Shops does not accept any responsibility for errors or omissions.
THIS Worldwide Golf Enterprises WEB SITE IS PROVIDED BY WORLDWIDE GOLF ENTERPRISES "AS IS, AS AVAILABLE" BASIS. WORLDWIDE GOLF ENTERPRISES MAKES NO REPRESENTATIONS OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OR RELIABILITY OF THIS WEB SITE, THE ACCURACY, COMPLETENESS OR USEFULNESS OF ANY INFORMATION ON THIS WEB SITE, OR THE QUALITY OR SAFETY OF ANY PRODUCTS ON THIS WEB SITE. TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, WORLDWIDE GOLF ENTERPRISES DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. FURTHER, WORLDWIDE GOLF ENTERPRISES DOES NOT WARRANT THAT THIS WEB SITE OR ITS CONTENT IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
Worldwide Golf Enterprises makes every effort possible to display all available colors for the items it sells. However, we cannot control the settings or computer monitor quality of our users. Thus we cannot guarantee the color you see on your monitor will be the exact color of the item offered for sale.
Exercising and golf can be a potentially hazardous activity which involves a risk of injury to any and all parts of the user's body and potentially even death. By purchasing any golf products from Worldwide Golf Enterprises, or by following any golf-related advice or tips found on any Worldwide Golf Enterprises site, I hereby freely and expressly assume and accept any and all risks of injury while walking and playing golf.