Return Policy
Our products are backed by a 90-day satisfaction guarantee from the date of purchase. If you're not completely satisfied, return the item within 90 days for a full store credit via a Worldwide Golf Shops e-gift card. Unused or unworn products with original tags and packaging qualify for a full merchandise refund to the original payment method. Returns are accepted only for items purchased from worldwidegolfshops.com. Original shipping charges are non refundable. For items purchased in-store see details below.
90 Day Satisfaction Guarantee
Our commitment to quality is backed by a 90-day satisfaction guarantee. Return the product within this period for a full store credit for the merchandise price plus applicable taxes (less original shipping charges). We allow two full store credit returns on qualifying products during this period.
Free Returns
All return shipping charges are now covered by our new free returns policy. Simply click the link below to initiate the return process. Enter your order information and return reason, and a shipping label will be generated for a zero-cost return.
Get a return shipping labelProcessing Time
Please allow 3-5 business days for your return to be processed after delivery to our facility.
In-Store Returns
For returns of items purchased at any of our following retail store brands - Roger Dunn Golf Shops, Edwin Watts Golf, The Golf Mart, Golfers' Warehouse, Vans Golf Shops, Uinta Golf, Las Vegas Golf Superstore, Golfdom, please visit our store locator page to contact your store directly Golf Stores & Repair Services.
In-store purchases must be returned at store level, not through the Internet division, and can be returned at any of our retail locations across the country. For returning online purchases in-store, your original invoice was sent via email and is required for in-store returns.
worldwidegolfshops.com orders paid by PayPal cannot be refunded to the PayPal account when returned in-store. Those returns will only be refunded as a store credit.
Pre Owned Returns
If you are returning preowned items (will contain the phrase "pre owned" in the product title), they are also covered under our 90-day return and exchange policy. However, please note that for these returns, we will only issue a Worldwide Golf gift card, which can be used for future purchases online and in-store. Unlike new products, there are no cash refunds for preowned products.
Gift Card Refunds
If your order was placed using a Worldwide Golf Shops gift card, you will be refunded back to that original gift card. For Go Play Golf gift cards, refunds will be issued via a Worldwide Golf Shops e -gift card sent via email from Cashstar.
90 Day Exclusions
Certain products are excluded from refunds or full store credits due to customization, personalization, limited availability, extreme values, and/or number of returns. Excluded products will be noted in the product listing.
Defective Products & Warranty Claims
For defective products, email support@worldwidegolfshops.com with pictures and a description. Damaged or defective items received will be replaced with a prepaid return label provided.
Low Price Guarantee
We offer the lowest prices online and will match competitor prices for in-stock items from authorized dealers. Price matches are based on advertised prices and do not apply to coupons or site promotions.
Prices and Product Availability
Subject to change without notice. Worldwide Golf Shops reserves the right to address pricing discrepancies on the site.