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Seller Agreement, Terms and Conditions

Introduction

Worldwide Golf Shops, LLC (doing business as "Globalgolf.com" and hereafter referred to as the "Company") provides an online process for consumers to sell their previously owned and/or unused golf equipment (the "Products") to the Company (the "Services"). The Company reserves the right to amend, cancel or alter these Services at our sole discretion.

THE USE OF THE SERVICES IS GOVERNED BY THE TERMS AND CONDITIONS SET FORTH BELOW IN THIS SELLER AGREEMENT ("AGREEMENT"). PLEASE READ THIS AGREEMENT CAREFULLY. YOUR USE OF THE SERVICES INDICATES YOUR ACCEPTANCE OF THIS AGREEMENT.

THE COMPANY MAY AMEND THIS AGREEMENT AT ANY TIME BY POSTING THE AMENDED TERMS. EXCEPT AS STATED BELOW, THE AMENDED TERMS WILL AUTOMATICALLY BE EFFECTIVE IMMEDIATELY AFTER THEY ARE POSTED.

Your use of the Company's Services may be terminated or suspended if you do not comply with this Agreement, our policies and procedures, or for any other reason the Company determines necessary, in its sole discretion.

Seller's Representations and Warranties

You (or the "Seller") represent(s) and warrant(s) that: (A) the Seller is not under the age of eighteen (18); (B) the Seller has all the necessary right, title, and authorization to produce and distribute the Product(s) and to permit the Company to offer, sell, and deliver the Product(s) to any third party; (C) the Product(s) and the rights granted under this Agreement do not infringe the proprietary rights, including, without limitation, copyrights, patents, domain names, trademark rights or any other intellectual property rights, of any third party; (D) the description of the Product(s) is truthful, accurate and complete. The Seller also represents and warrants that the description of the Product(s) and the Product(s) are not: (i) false, inaccurate, or misleading; (ii) fraudulent or involve the sale of counterfeit or stolen items; (iii) in violation of any law, statute, ordinance, or regulation (including, but not limited to those governing export control, consumer protection, unfair competition, antidiscrimination or false advertising).

Seller Contact Information

The Seller understands that using the Services requires the Seller to provide the Company with accurate and complete contact names, shipping address, and e-mail address. The Company shall not be held responsible for communication errors should the Seller's contact information be inaccurate or incomplete. In addition, the Seller must make sure that they can receive emails from the Company. The Company is not responsible for any e-mails that are blocked or filtered as spam.

Product Shipment

The shipment of the Seller's product(s) confirms the Seller's acceptance of the Company's price and condition offer. It is the responsibility of the Seller to ship all product(s) using the shipping method provided by the Company within 5 days of the initial offer date. If the product(s) are postmarked within 5 days of the initial offer date, the Company's initial offer will be valid, unless the device does not meet the stated condition. See Exceptions and Return Policy below for more details on what happens if the device does not meet the stated condition.

Company will provide Seller with a RMA barcode sent to the Seller provided email address for the Seller to send product(s) to the Company. Seller's product(s) are insured for up to the lesser of (i) $500.00 and (ii) the actual offer value of the product(s), should loss or damage occur after acknowledged receipt by the assigned freight company. Limit of insurance is $500.00 per shipment.

Company will cover the freight fee if the value of the trade-in exceeds the free freight threshold as stated during the trade-in process. If the value of the trade-in is less than the free freight threshold, the Seller will bear a minimal shipping fee deducted from their trade-in value.

Receipt of Product(s) and Quality Verification

Company will notify Seller of receipt of Product(s). If Seller has provided all of the Product(s) as detailed in the initial transaction and if Company verifies that the Product(s) are in the condition as identified by the Seller in the initial transaction the Company will provide payment as detailed below.

Revised Offers and Returns

If the Company receives a portion of the Product(s) or different Product(s) than indicated in the order, the Company will email the Seller to indicate the specific differences between what was input on the site versus what was received by the Company and the revised offer. In all cases, should you receive a revised offer from the Company, the initial offer is immediately rescinded. The Company reserves the right to notify you in the case of an errant offer based on a database error and return the Product(s) to you at no cost.

It is important that you review any communication from the Company about the transaction in a timely fashion so that the Company can ensure that it honors your wishes with respect to accepting a revised offer or returning the Product(s) to you.

In all cases, should you receive a revised offer from the Company, the initial offer is immediately rescinded. The Company reserves the right to notify you in the case of an errant offer based on a database error and return the Product(s) to you at no cost.

Minimum Trade-In Requirements

200 points = $5 Club Reward.
Points can be converted in 200-point increments.

How are my points converted to Club Rewards?

Once you have earned a minimum of 200 points for a Club Reward, you will receive an email notifying you of the good news. Log in to your worldwidegolf.com account and select The Club Reward with your account. Click My Rewards and select “Convert points to a Club Reward” to convert your points into a Club Reward. Points can be converted in 200-point increments.

How do I redeem my Club Reward online?

For online orders at worldwidegolf.com, you’ll log in using your email address and select The Club Reward within your account. Your Club Reward code details will be visible to you. Copy the number into the payment section of checkout and enter the PIN associated with your Club Reward.

How do I redeem my Club Reward in a store?

For in-store purchases, you’ll log in to your account on worldwidegolf.com using your email address and select The Club Reward within your account. Your Club Reward code details will be visible to you. The store associate will scan the barcode in your membership account, or enter in your Club Reward code details to redeem your Club Reward.

What happens if my order is canceled, refunded, or I make a return?

Points that were earned for a purchase that is then canceled or returned will be deducted from your points balance. If you used a Club Reward to purchase any portion of an item or service that is later canceled, refunded or returned, the value of the Club Reward used will be issued to you as a gift card.

Do my points or Club Reward expire?

Good news! Your points and Club Rewards will not expire as long as you make at least one purchase or redeem a Club Reward within a consecutive 12 month period.

Minimum Trade-In Requirements

  • The Company, in its sole but reasonable authority, will determine if a golf equipment trade-in meets the Minimum Trade-In Requirements.
  • All golf equipment trade-ins must be the property of the customer executing the trade-in transaction.
  • All golf equipment trade-ins must be authentic and non-counterfeit. Counterfeit golf clubs may be identified by rubber-smelling grips, subtle differences in cosmetic branding on the head, shaft and grip, and/or different swing weight verses authentic OEM clubs.
  • Driver, fairway and hybrid wood club heads may not have dents, dings, paint chipping, pop-up marks, deep scratches or damaged or missing branding.
  • Iron, wedge and putter club heads may not have gouges, rust, paint or chrome chipping, excessive sole or groove wear, or damaged or missing branding.
  • All golf shafts on any club may not have dents, dings, bends, rust, excessive wear, broken, loose or separated ferrules or damaged or missing branding.
    • 8 consecutive sticks is 100%
    • 7 consecutive sticks is 87.5% (7/8ths)
    • 6 consecutive sticks is 75%
    • 5 consecutive sticks is 62.5%
    • 4 consecutive sticks or less is no value
  • All irons in the set must have matching heads, shafts, and shaft flexes.
  • All golf club grips must be installed and functional.
  • Length must be within +/- 3" of the manufacturer's standard golf club length.
  • Lie angle must be within +/- 3* of the manufacturer's standard golf club lie angle.
  • All set wedges (wedge models that are only manufactured and sold as part of an iron set) are listed and acceptable within the irons category.
  • Golf club specifications that were never made available by the Original Equipment Manufacturer (OEM) do not qualify for trade-in. Golf club specification is defined as the unique combination of shaft brand, shaft type, shaft flex, shaft length, lie and loft of a specific brand, model and type (drivers, fairways, hybrids, iron sets, wedges and putters) of golf club(s).
  • Golf club head covers, tool kits, torque wrenches, or other related accessories should be included whenever possible (though are not mandatory).
  • Tech products are considered damaged if it meets ANY of the following criteria: Any functionality does not operate as intended by the OEM, lens is cracked or damaged, battery door is missing or not properly secured, accurate yardages are not displayed, eye cup is removed or missing, LCDs do not function properly and/or outer casing has excessive wear or cracked.
  • Pull Carts are considered damaged if they meet any of the following criteria: Any feature is damaged, broken, missing or exhibits excessive wear, and/or the lock or folding system does not operate properly.

Payment

  • You’ll receive an email confirming receipt of the shipment.
  • From the shipment date of arrival, your trade-in will be processed in 9-12 business days.
  • A credit certificate payment will be emailed to you within 24 hours of the trade-in being processed.
  • If there are any payment discrepancies, our customer service team will communicate the details along with the updated value of your trade-in.
  • If your trade-in value is equal or greater than the value quoted on the packing list, you’ll receive an email confirming the trade-in has been reconciled.

* Business days are Monday-Friday (excluding holidays)

Trade-In Promotions

  • If a trade in bonus is contingent on a qualifying product purchase, trade-in process must be completed prior to placing the order. Both trade-in and purchase must be placed during the same shopping session.
  • Valid credit card is required.
  • Trade-In Values subject to change.

Trade-In Credits

  • The seller agrees that in order to receive trade-in credit, the traded items must meet the Company’s expressed requirements referenced above and as listed elsewhere on the GlobalGolf website and are subject to trade-in value adjustments as described herein.
  • The trade-in value may be received in the form of an eGiftCard that may be used for future purchases on GlobalGolf.com, or it may be applied at once as a credit toward the purchase of products on the website. In the event the trade-in value is greater than the amount of your purchase on GlobalGolf.com, the difference will be issued in the form of a GlobalGolf.com eGiftCard. Purchases that are accompanied by at-once trade-in credits will be charged in full and the trade-in allowance credited upon receipt of the traded item(s).
  • All refunds will be issued in US currency. All refunds will be applied to the original form of payment. If you paid for an order with an eGiftCard and or credit card or PayPal combination the refund will be credited to the eGiftCard first and balance will then be refunded to the credit card or PayPal account.
  • Should you have any questions prior to completing your trade-in, please contact GlobalGolf at 866-843-0262 or email us at questions@globalgolf.com.

Pricing

All pricing is subject to change without notice. The Company reserves the right to make adjustments to price offers at any time in its sole discretion. The Company reserves the right to void any transaction and return the Product(s) to the Seller.

Customer Service

Seller may contact the Company at questions@globalgolf.com or by calling 866-843-0262 or 919-719-7950 .

Independent Contractor

This Agreement in no way constitutes or gives rise to a partnership, joint venture or other relationship between the parties. Each party will operate under the terms of this Agreement as an independent contractor and not as an agent for the other.

Breach

Without limiting other remedies, the Company may immediately terminate the Services, and refuse to provide future Services to the Seller if: (A) the Seller breaches this Agreement, (B) the Company is unable to verify or authenticate any information provided by the Seller, (C) the Company believes that the Seller's actions may cause financial loss or legal liability for the Seller, the Company, or any of its affiliates or customers, or (D) the Company suspects that the Seller (by conviction, settlement, insurance or escrow investigation, or otherwise) has engaged in fraudulent activity in connection with the Product(s).

Indemnity

The Seller agrees to indemnify and hold the Company and their respective parent, subsidiaries, affiliates, officers, directors, agents, and employees harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due, connected to, or arising out of the Seller's breach of this Agreement, or the Seller's violation of any law or the rights of any third party.

Warranty Disclaimer

The Company, its officers, managers, employees, and suppliers provide the Services "as is" and without any warranty or representation of any kind, express, implied or statutory. The Company, its officers, managers, employees, and suppliers specifically DISCLAIM ANY IMPLIED WARRANTIES OF TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. Some states do not allow the disclaimer of implied warranties or limitations on the duration of implied warranties, so the foregoing disclaimer may not apply to the Seller in such states. The Seller may also have other legal rights that vary from state to state.

Waiver of Consequential Damages

IN NO EVENT WILL THE COMPANY BE LIABLE TO SELLER FOR ANY INCIDENTAL, CONSEQUENTIAL EXEMPLARY, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES arising out of this Agreement or its termination, regardless of the form of action (including, but not limited to, negligence) and irrespective of whether the Company has been advised of the possibility of any such loss or damage. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to the Seller in such states. The Seller may also have other legal rights that vary from state to state.

Maximum Liability

The Company's aggregate liability and the liability of their respective officers, managers, employees, and suppliers to the Seller or any third parties in any circumstance is limited to the greater of (A) the estimated value of the Product(s) as stated in the initial transaction or (B) $50.

Release

The Seller releases the Company (and the Company's officers, directors, agents, subsidiaries, joint ventures, employees, successors and assigns) from claims, demands, and damages (actual and consequential) of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of, resulting from or in any way connected with the Services.

General

The Seller and the Company agree that this Agreement will be governed in all respects by the laws of the United States of America and the State of North Carolina, and that both parties waive any rights to a trial by jury. All notices or requests pertaining to this Agreement will be in writing and will be sent by email, facsimile or recognized commercial overnight courier. Notices will be deemed received upon receipt of written confirmation of transmission when sent by facsimile/email or signing for receipt of delivery if sent by overnight courier. Notices will be sent to the Seller at the addresses provided. The failure of either party to require performance by the other party of any provision hereof will not affect the full right to require such performance at any time thereafter; nor will the waiver by either party of a breach of any provision hereof be taken or held to be a waiver of the provision itself. In the event that any provision of this Agreement will be unenforceable or invalid under any applicable law or be so held by applicable court decision, such unenforceability or invalidity will not render this Agreement unenforceable or invalid as a whole and in such event, such provisions will be changed and interpreted so as to best accomplish the objectives of such unenforceable or invalid provision within the limits of applicable law or applicable court decisions. This Agreement constitutes the entire agreement between the parties with respect to the subject matter hereof. This Agreement supersedes, and the terms of this Agreement govern, any prior or collateral agreements with respect to the subject matter hereof.